Shipping Policy:
Shipping Methods:
We offer standard shipping for all orders within [Country/Region]. Shipping costs and delivery times may vary depending on the destination and selected shipping method. Expedited shipping options are available for an additional fee.
Processing Time:
Orders are typically processed and shipped within [X] business days from the date of purchase. Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Costs:
Shipping costs are calculated based on the weight of the package, destination, and selected shipping method. The shipping cost will be displayed at checkout before completing your purchase.
Delivery Times:
Estimated delivery times will vary depending on the shipping method and destination. Once your order has been shipped, you will receive a shipping confirmation email with tracking information to track your package.
International Shipping:
We offer international shipping to select countries. International orders may be subject to customs duties, taxes, or other fees imposed by the destination country. These fees are the responsibility of the recipient and are not included in the order total or shipping cost.
Lost or Damaged Packages:
Hem Jewels is not responsible for lost or damaged packages during transit. However, if your package is lost or damaged, please contact us at [contact@hemjewels.com](mailto:contact@hemjewels.com) and we will do our best to assist you in filing a claim with the shipping carrier.
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No Return Policy:
All Sales Final:
All sales are final, and we do not accept returns or exchanges for any reason, including but not limited to:
- Change of mind
- Incorrect sizing or fit
- Dissatisfaction with the product
Quality Assurance:
We take pride in the quality of our products and ensure that they are thoroughly inspected before shipping. If you believe you have received a defective or damaged item, please contact us within [X] days of receiving your order at contact@hemjewels.com with photos and a description of the issue. We will review your request and work with you to resolve any concerns.
Exceptions:
In rare cases where an exception may be made, such as receiving the wrong item or a product defect, please contact us within [X] days of receiving your order to discuss potential options. Any unauthorized returns or items returned without prior approval will not be accepted or refunded.